Interactive Voice Response (IVR) empowers your company to professionally greet callers and interact with callers. As well as providing a logical menu for your company to properly route calls to your employees or departments. Automated attendants or IVRs are very popular and can be a great tool for caller and telephony interactions beyond the typical sales press 1 and for support press 2 scenarios.
Company directory is a very useful feature to allow your callers to find user extensions. Company directory allows a better integration of your user extensions into custom features and dialplans for your specific call routing needs. As well as it serves a centralised phone book
Manage multiple locations from one interface as if they are local to you. Allow remote workers to work for your office from any location or manage multiple offices or stores all remotely via our cloud technology. Bring all your locations under greater control and manage your phone service with ease.
Call Detail Records is the equivalent of a call history. Your business calls available at your fingertips. Our advanced CDR gives you reports on all your company calls, whether its inbound, outbound or per extension. As well as filter calls by destination, source, length or other available parameters.
Easily forward your incoming calls to another extension or to external numbers. Call forwarding also allows to do it in a global mode which allows forwarding of overall company calls to outside phone numbers on a global level before it even reaches low system level features.
Password protected Live monitoring of incoming or outgoing phone calls placed by your extensions even extensions not located in your office, such as remote works, with ease. Most companies prefer to monitor live calls for quality assurance and training purposes.
Park active call with just one touch on your phone button. Call parking is a useful feature for phone calls which need to be waiting for a busy extension until the user becomes available to retrieve the call.
Manage incoming calls by using call queuing. When you have a hue spike of incoming calls, you can professionally hold callers while a representative becomes available by using the call center queue feature based on different strategies, such as round robin, sequentially and many other useful strategies for your call center.
Record all calls in your company. Velantro will store these recorded calls for you on our cloud for listening or you can download by logging into your Velantro PBX portal. Please note, If you intend to use recorded calls in the court of law. Proper notice must be given or permission obtained for recording the calls. See call recording laws.
Retrieve Parked calls from the parking lot with just one touch on your phone button.
Route inbound calls to your desired destination, such as your call routing may be completely customized based on the time of the day, time or any specific advanced condition that you would like to specify. Velantro PBX is easy to manage yet offers very flexible routing options.
Send active call to internal extension or to an external number by the press of a button.
If calling faster means business
Velantro delivers state of the art HD Voice calling via our cloud telephony infrastructure on a nationwide super fast network.
Our software automatically integrates with truckstop, 123loadboard, DAT power, freight finder and many more. Our industry knowledge and productivity tools enable us to deliver a better calling experience to you and your clients.
If you are a new or a well established business, you can achieve more by allowing us to handle your phone service.
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Get ahead of your competition. Make faster calls with Velantro
Receive an MP3 in your email every time there's a voicemail.
Record your calls on the fly and listen online
Allow your agents to work from home while you keep full control.
We place 0 limits on the number of calls you can make with our service.
Monitor local employees and calls anytime for improved quality assurance.
You can have multiple lines per user, and/or multiple companies per phone.
Many features are offered on an unlimited basis with our Hosted PBX
We can serve your most sophisticated telecom needs with our enterprise grade technology, allowing you to connect your important business calls on our super fast Voice Over IP fibre network.
Velantro can issue local phone numbers in all 50 states and 45+ International locations. We can give you Toll FREE numbers with 800/888/877/866/855/844 prefixes.
Simply port your numbers or buy new ones. Bring your phones or buy from us.
At Velantro, we continuously improve and develop new technologies in order to meet tomorrow's challenges. We will comprehensively manage your phone service so that you can focus on other areas of your business. Giving your company unmatched voice quality and delivering reliable connections over your existing internet lines.