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VoIP feature, Velantro, Blacklisting, black lists
BLOCK NUISANCE CALLS WITH BLACKLIST FEATURE
Are you tired of all the unwanted calls from bots, telemarketers, spam callers, or just people whom you don’t want to talk to? Then blacklisting feature is there to help. No longer dream about the ability to block unwanted calls and avoi...
Call routing VoIP feature, Velantro
FEEL ULTIMATE FLEXIBILITY WITH CALL ROUTING
Keeping remote workers in touch, avoiding unanswered calls… These are the most common challenges businesses face. Call routing enables you to route calls to employees and locations all over the map. The most important aspect of call rout...
advanced VoIP features, hot desking, Velantro
HOT DESKING: IS IT REALLY HOT?
In the age of technology, day by day new things come to replace others. This is also true of the telecom industry. VoIP phone system is developing, and along with that development comes new features. A bright example is a hot-desking int...
VOIP AND NEWLY ARISING TECHNOLOGIES
VOIP AND NEWLY ARISING TECHNOLOGIES
Voice over IP (VoIP) is still a hot topic since it has become the new default backbone for business communication. Not so long ago, VoIP was just innovation that most businesses found suspicious․ Today, it is an ordinary part of business...
FAX MACHINE AND VOIP: THE INTEGRATION OF NEW AND OLD TECHNOLOGIES
FAX MACHINE AND VOIP: THE INTEGRATION OF NEW AND OLD TECHNOLOGIES
Fax has its stable position in the world of business. Though there are emerging technologies, fax still remains a necessity. Some people find that fax machines have already died out and online fax is a better option in terms of ease and ...
VoIP for small business, velantro
SHOULD YOUR SMALL BUSINESS RELY ON VOIP SERVICES?
The tendency to switch to VoIP grows as the technology develops. However, some companies are still afraid of migrating to VoIP. They are not sure about the reliability and the advantages of VoIP system. Small businesses are even more met...
VOIP AND IOT: THE NEXT LEVEL OF BUSINESS TRANSFORMATION
VOIP AND IOT: THE NEXT LEVEL OF BUSINESS TRANSFORMATION
The IoT is not just another buzzword in IT sphere. It’s something great that has included all the devices around us such as smartphones, laptops, tablets, even refrigerators.  This combination and interconnectedness of different devices ...
Velantro, IoT, VoIP integration
WHAT IS IOT? HOW CAN IT CONTRIBUTE VOIP?
IoT is becoming one of the hottest topics among business owners who want to keep up with advanced technology and gurus. It’s a new phenomenon that will affect our working, communicating, and other habits. That’s why it’s important to hav...
SOFTPHONES: THE BEST AID FOR YOUR BUSINESS
SOFTPHONES: THE BEST AID FOR YOUR BUSINESS
When it comes to VoIP there are two options: either businesses use IP phones (desk phones) or softphones. Both are great to use for collaboration and each provides high-level of communication and high-quality voice. However, there are pe...
VoIP, business phone, hosted PBX
IS IT TIME FOR BUSINESSES TO SWITCH TO HOSTED SOLUTIONS?
Regardless of your industry or business type, you’ve surely heard about hosted telephony solutions that have revolutionized the telecom industry thanks to its high voice quality and convenience. Hosted solutions are a part of VoIP phone ...
VOIP FOR FINANCIAL SERVICES: STAY 100% COMPLIANT
VOIP FOR FINANCIAL SERVICES: STAY 100% COMPLIANT
Financial services encompass a list of organizations such as banks, stock brokerages, credit unions, credit card companies, investment funds, etc. The main challenge for these organizations is to constantly comply with an endless list of...
SIP TRUNKING: MAKE HUNDREDS OF VOIP CALLS SIMULTANEOUSLY
SIP TRUNKING: MAKE HUNDREDS OF VOIP CALLS SIMULTANEOUSLY
SIP Trunking (Session Initiation Protocol) is a hot topic in unified communication and among businesses that strive to keep up with technology advances. Let’s talk numbers. In North America, 45% of businesses are using SIP Trunking with ...
Local, toll-free, or vanity: Numbers to fit your business
Local, toll-free, or vanity: Numbers to fit your business
Creating and maintaining a good company is not an easy task at all. There are several interdependent components that define the success of your business. One of them is phone number serving as an address assigned to a particular phone to...
PROTOCOL CONVERSION: ON THE CROSSROAD OF THE NEW AND OLD
PROTOCOL CONVERSION: ON THE CROSSROAD OF THE NEW AND OLD
Nowadays, the worldwide communication system is built on diverse networks. With a lack of unified global standards for a communication protocol, mismatches are a dime a dozen among protocols. That’s why it’s important to make sure differ...
CALL ANALYTICS: STAY ON TOP OF YOUR CALL FLOW
CALL ANALYTICS: STAY ON TOP OF YOUR CALL FLOW
Businesses are always striving to have total control over their business communication and call flow. However, it is not as easy as they would like with their traditional phone system. As we have mentioned previously in our posts, VoIP h...
SHARE YOUR LINE AMONG MULTIPLE EXTENSIONS
SHARE YOUR LINE AMONG MULTIPLE EXTENSIONS
Nowadays a lot of businesses have already reaped the benefits of cloud-based phone features. Yet there are some VoIP features that remain underrated even though they can have an immense effect on business productivity and customer servic...
KEEP YOUR CALLER ID SECRET WITH CALLER ID BLOCKING
KEEP YOUR CALLER ID SECRET WITH CALLER ID BLOCKING
In our previous post, we have already got familiar with Caller ID. Time to introduce you Caller ID blocking which is the sub-feature of VoIP Caller ID. As we know caller ID is a part of our personal information cause when we call someone...
CALLER ID: LET PEOPLE KNOW YOU ARE CALLING THEM
CALLER ID: LET PEOPLE KNOW YOU ARE CALLING THEM
Caller ID is a feature a lot of us are familiar with through the use of traditional phones. The VoIP caller ID has the same concept, however, it comes with more advanced features that would have been unimaginable in the past because it n...
DID: THE NEW GENERATION OF PHONE NUMBERS
DID: THE NEW GENERATION OF PHONE NUMBERS
Do you know any business that doesn't have at least one phone number? Of course not. Having a phone number is an essential part of any business. These ten digit numbers are connected to businesses so that customers can get in touch with ...
remote workers using VoIP photo
FIVE WAYS CLOUD BOOSTS THE PRODUCTIVITY OF REMOTE WORKERS
The remote working system is gaining more ground on the physical office system each and every day. It is not only beneficial in terms of cost-effectiveness, but also in the advent of cloud technology. Cloud provides you with tons of poss...
KEEP YOUR DATA AT YOUR HAND WITH DATABASE INTEGRATION
KEEP YOUR DATA AT YOUR HAND WITH DATABASE INTEGRATION
VoIP has reshaped the way we think about phone system. It is not restricted to calling alone as it can now be easily integrated with different types of business software in order to add functionality to communications. And this, better k...
E911: MAKE EMERGENCY CALLS OVER IP
E911: MAKE EMERGENCY CALLS OVER IP
Have you ever happened to be in an emergency situation? The most probable thing you'd do first is dial 911, right? But what if your phone system isn't E911 compliant? In order to avoid this inconvenience, you need to learn how important ...
DISTINCTIVE RING: A SIGNATURE FOR YOUR PHONE LINES
DISTINCTIVE RING: A SIGNATURE FOR YOUR PHONE LINES
Businesses tend to constantly facilitate the working experience of their employees in every way possible so as to ensure that they become more productive. One of the ways in which they go about this is distinctive ring. Distinctive ring ...
CALL TRANSFER: HELP YOUR CUSTOMERS REACH THE RIGHT EXTENSION
CALL TRANSFER: HELP YOUR CUSTOMERS REACH THE RIGHT EXTENSION
Although telephony has evolved a great deal over the years, there are some features of the old system that are still in use. They simply come with improvements due to the fact that they are irreplaceable. One of these traditional feature...
CALL MONITORING: GET DEEP INSIGHT INTO YOUR CUSTOMER SERVICE
CALL MONITORING: GET DEEP INSIGHT INTO YOUR CUSTOMER SERVICE
Have you ever thought of how cool it would be if you were able to measure your efforts on customer experience? It's true that customer surveys are helpful solutions, however, these surveys are not enough when it comes to being able to fu...
CALL PAGING VS INTERCOM: IS THERE ANY TANGIBLE DIFFERENCE?
CALL PAGING VS INTERCOM: IS THERE ANY TANGIBLE DIFFERENCE?
Nowadays, business phones are being equipped with features that would have needed additional requirements back in the days. No one had the inclination that one day, all of these features will be packed into just one device. However, what...
IMPROVE YOUR CALLERS WAITING EXPERIENCE WITH CALL QUEUING
IMPROVE YOUR CALLERS WAITING EXPERIENCE WITH CALL QUEUING
Have you ever happened to call a company, or somewhere, and get a recorded announcement followed by a song, tune, or signal? Have you ever gotten something like "Please remain on the line, your call will be answered in the order it was r...
E-FAX: GO BEYOND THE TRADITIONAL FAXING
E-FAX: GO BEYOND THE TRADITIONAL FAXING
When a new technology comes to replace the old, traditional ones, it seems a lot of people are reluctant to immediately implement the changes in their routine. The same thing happened when fax machines became outdated and obsolete. As a ...
OPERATOR PANEL: MANAGE AND ANALYZE YOUR CALL FLOW
OPERATOR PANEL: MANAGE AND ANALYZE YOUR CALL FLOW
Do you want to track your business and always remain aware of what is going on in your company? Well, here is some great news for you! Doing that is now possible with the help of the VoIP operator panel. The VoIP Operator Panel is a grap...
DO NOT MISS ANY CUSTOMER WITH VOICEMAIL
DO NOT MISS ANY CUSTOMER WITH VOICEMAIL
How do you feel when your call remains unanswered? Do you feel like conveying what you think via text is inappropriate? If you happen to find yourself in this kind of situations, you may have no other choice but to resort to voice mailin...
IVR:  YOUR  SUPERIOR  DIGITAL  RECEPTIONIST
IVR: YOUR SUPERIOR DIGITAL RECEPTIONIST
IVR has become one of the most essential communication components a business can have in today's world. From insurance and real estate agents to health care clinics, a lot of industries have implemented IVR into their business communicat...
CLICK TO CALL: BE A CLICK AWAY FROM YOUR CUSTOMERS
CLICK TO CALL: BE A CLICK AWAY FROM YOUR CUSTOMERS
More than three billion calls are made within the USA in a single day. Can you just imagine the amount of time people waste on dialing long phone numbers every single day? Exactly! Too much time! This problem can now be solved all thanks...
RING GROUPS: Let one number ring multiple phones
RING GROUPS: Let one number ring multiple phones
It is quite common for a company to serve its customers over the phone without actually being or having a call center. Some companies are unable to hire a full-time staff to help them handle their calls. Instead, they employ people who a...
Call parking
STUCK IN CALL FLOW? PARK THEM
VoIP offers a wide range of awesome features which are more or less, comprehensible. But one of the features we are often asked about is the call parking. In this post, we'll be talking about what call parking is and how beneficial it is...
CALL RECORDING: HAVE A FULL CONTROL OVER YOUR CALLS
CALL RECORDING: HAVE A FULL CONTROL OVER YOUR CALLS
A lot of businesses are aware of the cost and damages that can happen to their public image when they are not compliant with the law. The company's leadership is usually responsible for the negative impact experienced by customers and th...
Velantro, VoIP Buisness Phone Service, MUSIC ON HOLD2
TIME FLIES WHEN THERE IS MUSIC ON HOLD
Not so long ago, some extra features in today's world would have been considered a necessity. One bright example of these features is the Music-on-hold feature. It is quite certain that at some point or somewhere while calling, you have ...
VoIP for Insurance agents
INSURED COMMUNICATION FOR YOUR INSURANCE BUSINESS
Are you striving hard to stay connected with your agents and customers? Do you want to have just one caller ID so as to remain stable and reliable to your clients even when you are out of your office? Do you want to save some extra costs...
Velantro-VoIP-Conference bridge
CONFERENCE BRIDGE: STAY CONNECTED ANYWHERE AND ANYTIME
Years ago, staying in touch with your employees when you are away or abroad used to be something challenging. Going on trips just to attend some important conferences used to be a real hassle. It was almost impossible to make frequent tr...
Velantro VoIP Business Phone trucking
BOOST YOUR TRUCKING BUSINESS BY SWITCHING TO VOIP
Have you ever faced, at least, one of the following challenges in your trucking business? Falling behind competition Generating few leads Unsatisfied customers Being unable to manage communication between on-site and off-site wor...
Velantro VoIP Features find me follow me-Cloud Business Phone
LET YOUR CUSTOMERS FIND AND FOLLOW YOU
BECOME READILY ACCESSIBLE TO YOUR CUSTOMERS, MAKE USE OF THE FIND ME/FOLLOW ME FEATURE Owning a business is majorly about being on the go all the time. No matter where you are, it is necessary that you remain reachable so as to be succes...
Velantro VoIP Business Phone call forwarding
MISS NO CALL WITH THE HELP OF CALL FORWARDING
Do you want to receive calls from your clients even when you are away from your office? No problem, we've got great news for you. This is quite possible, all thanks to one of the most used and common features of VoIP known as call forwar...
BE THE MOST RESPONSIVE REAL ESTATE AGENT WITH VOIP
BE THE MOST RESPONSIVE REAL ESTATE AGENT WITH VOIP
Keeping up with competitors in the real estate industry can be very tough, what with the intense competition happening between agents. Under circumstances like this, it is vital that you fully make use of all your resources and assets in...
THE FUTURE OF YOUR BUSINESS IS IN THE CLOUD
THE FUTURE OF YOUR BUSINESS IS IN THE CLOUD
The "Cloud" has become one of the most popular buzzwords flying around on the internet. A lot of businesses are now talking about cloud and its services. This is because most businesses have realized the advantages that can be derived fr...
STAY HIPAA COMPLIANT WITH VOIP
STAY HIPAA COMPLIANT WITH VOIP
The healthcare industry is one that is embracing and enjoying the advantages of modern technology. With VoIP, the exchange of information has never been easier for medical clinics. There's no doubt that this service is very convenient as...
benefits of VoIP beyond efficiency
SEVEN BENEFITS OF VOIP BEYOND EFFICIENCY
Whether you are running a large company or a small business, establishing reliable communication between you and your customer is vital. Therefore, choosing between traditional and IP-PBX phone systems is an important step as choosing th...
VOIP BREAKS DOWN STEREOTYPES ABOUT CALL CENTERS
VOIP BREAKS DOWN STEREOTYPES ABOUT CALL CENTERS
We all know that the success of every business is proportional to the effectiveness of their communication, right? Every business relationship is built on a trust that's often gained through good communication. So, the question now is, h...
TOP 10 MUST HAVE VOIP FEATURES THAT WILL MAKE YOUR COMPANY THRIVE   
TOP 10 MUST HAVE VOIP FEATURES THAT WILL MAKE YOUR COMPANY THRIVE  
Nowadays, a lot of businesses are switching from the traditional phone system to the VoIP business phone system. This is because they have come to realize the many benefits that VoIP has over traditional phone systems. With that said, sw...
VOIP FOR FRANCHISE BUSINESSES
VOIP FOR FRANCHISE BUSINESSES
Are you planning to expand your franchise business? Are you quite certain that you can guarantee solid communication between your franchise businesses? Will your customers be able to reach any of your franchise businesses no matter where...
PORTING YOUR PHONE NUMBER IS NO LONGER A PROBLEM
PORTING YOUR PHONE NUMBER IS NO LONGER A PROBLEM
So, you want to change your provider but still want to keep your existing phone number and you don't know how to go about it; maybe the phone number is one you have been using for years, and it has become very important as it is your hot...
6 QUESTIONS TO ASK YOURSELF BEFORE SWITCHING TO VoIP
6 QUESTIONS TO ASK YOURSELF BEFORE SWITCHING TO VoIP
Voice call is just a little bit of what you can get from VoIP services. IP phone services experience more advancement each and every day. More features and applications are added to these services. With all of these advancements, selecti...
Benefits to Have Virtual Numbers or Toll Free Numbers
Benefits to Have Virtual Numbers or Toll Free Numbers
One of the many powerful features of a hosted PBX phone system is that you can manage virtual or toll free numbers through the system, giving people many different ways to call you. Why is this so important and how can it benefit your bu...
Managed VoIP Services
Managed VoIP Services
There are several benefits to choosing a VoIP solution for your business's communications system. After you've decided this is the best fit for your business, though, what type of VoIP setup should you opt for? that you can setup on your...
Best Hosted VoIP Service
Best Hosted VoIP Service
If your business is interested in learning more about VoIP service and how it can help you reduce costs and improve communication among your team members, there are several options on the market. How do you choose the for your needs wit...
Choosing  Your PBX Provider: How Choosing Local VoIP Provider Can Benefit Your Business
Choosing Your PBX Provider: How Choosing Local VoIP Provider Can Benefit Your Business
Choosing a telecommunications provider for your new office is just one of the things you have to take care of. When you have finally made a decision to go for it and the license is approved and the office space is rented, together with t...
How to Grow Your Small Business with Modern Call Center
How to Grow Your Small Business with Modern Call Center
In the past, there was a substantial barrier for any business attempting to grow beyond the limitations of a typical call center. The physical requirements of a call center along with the regional restrictions in finding qualified worker...
Why We Love Auto Attendant, And You Will, Too!
Why We Love Auto Attendant, And You Will, Too!
Small and medium sized businesses, particularly those that are growing rapidly, encounter a number of new expenses that can become problematic if not dealt with. One such expense is phone reception – someone who can answer incoming calls...
Velantro at the Affiliate Summit West 2014
Velantro at the Affiliate Summit West 2014
Velantro, Inc. is back from the Affiliate Summit West 2014 in Las Vegas. Thousands of people from all over the world gathered to represent their companies, communicate, network and establish grounds for new business relationships. The fi...
Artie Weitz on VConnect
Artie Weitz on VConnect
“Ever see those buttons on a website that say click2call, but when you click on them, it’s really click, give them your phone number and they’ll call you back. Not really what the name suggests. You thought it would be just like your sma...
small business VoIP for marketing purposes
VOIP: AN EFFICIENT MARKETING TOOL
Marketing is an essential part of every business, although it is often considered as complex and time consuming. Undoubtedly, big businesses can hire a marketing team and they will handle marketing activities. But what about small busine...
superb customer service with VoIP
BOOST YOUR CUSTOMER SERVICE WITH VOIP
Customer service is the backbone of every business, regardless of industry. Providing robust customer service, you will gain loyal and lifetime customers for your business. We have covered the role of VoIP phone system in increasing cust...
IP phones, analog phone, analgue, VOIP, Cloud computing
NEW GENERATION OF PHONES: IP PHONES
Have you ever wondered what IP phones can do besides transmitting voice over Internet? If you do not stay up-to-date with technology, you may consider IP phones as ordinary landline phones. Yes, you will not be wrong, phones are still ph...
AT THE CROSSROAD OF TRADITIONAL PBX AND VOIP
AT THE CROSSROAD OF TRADITIONAL PBX AND VOIP
Not so long ago, when a VoIP have just loomed on the horizon of business communications, it was associated with poor quality and interrupted calls. Today, these problems are a thing of the past thanks to the broadband Internet. From tiny...
Misconceptions about VoIP, Velantro
TOP 5 MYTHS ABOUT VOIP YOU SHOULD IGNORE
VoIP has been a fast-growing market over recent decades. VoIP has become increasingly popular among businesses not only because it’s cost-effective in comparison with traditional PSTN, but also because VoIP comes with a rich set of featu...
Velantro Cloud Computing cloud benefits VoIP provider
Seven Key Cloud Communications Trends to Watch
Seven Key Cloud Communications Trends to Watch
In the realm of business communications, technology is constantly changing. The advances we've seen in the last two decades have been substantial, shifting how businesses of all sizes operate and allowing small and mid-sized businesses i...