Whether you are running a large company or a small business, establishing reliable communication between you and your customer is vital. Therefore, choosing between traditional and IP-PBX phone systems is an important step as choosing the right one will help you increase and improve your business productivity. Today, broadband internet enables VoIP technology to deliver crystal clear communication, making it indistinguishable from traditional telephony. Let's take a closer look at the benefits that VoIP offers.
1. COST REDUCTION
Is having a sharp decrease in your phone bills possible? Yes, it's very possible. The cost of using VoIP telephony is much cheaper
than using a conventional phone. First and foremost, you won't be needing in-house servers along with their expensive equipment fees; this means that there will be cost reduction which will, in turn, increase your profit. You'll be able to make free and unlimited nationwide and international calls at a lower price point. You will also be able to enjoy the benefits of cost cutting and open up new perspectives for your business development, ultimately improving your bottom line.
2. EASY TO INSTALL, CONFIGURE AND MAINTAIN
Even without being tech-savvy, setting up a VoIP phone system is extremely easy. No hardware is required! Hosted VoIP software makes it quite simple to add new users and remove existing ones. Moreover, having a friendly online panel makes it easy to change system configurations; as easy as shooting a fish in a barrel.
3. BUSINESS MOBILITY
It is no longer a secret that the most valuable assets of a business owner are his employees, therefore, you'll always need them to be reachable regardless of their location. It is very important that you utilize their potential even when they are out of office. With VoIP, dispersed groups of your employees will be able to communicate virtually via shared data. And to make it better, the device you have in hand doesn't restrict you or your employees from communicating with each other.
The integration of VoIP with your custom software is another step that will take you forward in the journey of business prosperity. Your developers can make custom integrations with your software through powerful API. This way, you can gain database access which will enable you to match Caller ID to a specific customer so as to be aware of who is calling. It is all about providing your employees flexible working perks so they can deliver better customer service.
5. ADVANCED BUSINESS FEATURES
The VoIP system comes with a package of features
that are quite consumer-friendly. This batch of features will help you boost your company's efficiency by unifying communication channels and simplifying business processes. Your calls will no longer be routed to the wrong person. Also, by making use of features
like IVR, call forwarding, call queuing, etc. the daily working activities of your employees will be increased and enhanced. They will also be able to focus on their core responsibilities while delivering high-quality results.
Gone are those days when it was a real hassle to add phone lines or extensions using traditional phone systems. Things are quite different in today's calling world and it's all thanks to the emergence of the VoIP technology. The VoIP service is powerful enough to scale up and down easily since a standard computer can easily handle a large number of phone lines and extensions – all you need to do is just add more phones
to your network and you expand! Therefore, you can easily add a new line as soon as you have a new employee and vice versa.
7. EXPAND GLOBALLY
Thinking of expanding your business globally? With the enhancement of the VoIP system, businesses today can reach customers around the globe despite their location. Calls can be diverted to anywhere in the world due to the cloud-hosted VoIP phone system features
. This means that you do not need to set up a structure or office in another country before your business can be in the foreign market. For instance, international call forwarding enables you to answer calls from your hotel room in San Francisco as easily as you would in your office in Montreal. Open up a brand new world for ubiquitous, sustained connectivity of your entire digital existence. Be willing to take some time to gain insight into the aforementioned benefits, as you may find new ways to run your business with lesser worries.